What are a user's "waves"?

Updated: May 1

"Waves" are the different emotions that users can select from when communicating with their assigned responder. To ensure that users update this regularly, we schedule a weekly push notification that reminds the user to update their "waves".

This is basically a weekly wellness check.

On the data and analytics screen for a Network Admin, you can see the top 5 waves in your network in real time. This allows you to develop knowledge of the wellness of your network in real time and acquire the insight needed to establish best practices for your users.