Account Setup for Responders

Updated: May 1


Please follow these instructions to successfully activate your Waves account:

Recommendation: Before setting up your account, please be sure you have access to the welcome email from ATW Support that was sent to your inbox.

You may also have to check your junk/spam folder for the welcome email.


Account Setup Process

  • Download the "The Waves App" from the Google Play or Apple Store

  • Once downloaded, open the app and click on "Create Account"

  • Search the name of your school or organiztion

  • Enter your access code (found in the welcome email sent to your inbox)

  • Select that you are a responder.

  • Enter your authorization code (found in the welcome email sent to your inbox)

  • Enter your user ID (found in the welcome email sent to your inbox)

  • Enter the email associated with your account

  • Create a password

  • Login

  • Turn on your availability


If you do not have access to a phone at this time, the same process for account setup can be performed online from a laptop or computer. Just go to www.abovethewaves.co, click on "Sign Up" in the top right corner, and follow the same instructions.